Introduction
Welcome to the Soléna Resort website (www.solenaresort.com). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site and utilize our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a reservation or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
- Browsing Information: We automatically collect information about how you use our Site, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.
- Cookies: Our Site may use cookies and similar technologies to enhance your experience and gather information about how you interact with our Site. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
- Processing your reservations and transactions.
- Communicating with you about your bookings or inquiries.
- Improving our services and website experience.
- Sending you promotional materials and updates, if you have opted in to receive them.
- Monitoring and analyzing usage and trends to improve our Site.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email communications, and marketing.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
You have the right to:
- Access your personal information that we hold.
- Request the correction or deletion of your personal information.
- Opt-out of receiving promotional communications from us.
To exercise these rights, please contact us using the contact information provided below.
6. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any updates.